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1. TeleMed’s customer service department can easily be contacted 24/7/365 via phone at 800-529-8010 or e-mail at customersupport@telemedinc.com. You simply have to put your request in with the customer service team and any changes will be enacted immediately.
2. In TELEMED systems, all functions of control as well as signal and image processing are transferred from hardware to software. Telemed scanning software run on Microsoft Windows operating systems (7 / 8 /10 - 32 and 64 bit) and exploit all the power of microprocessors and graphics cards of the latest generation computers.

TELEMED 360 gives individuals and families peace of mind with access to a combination of valuable health-related benefits.

Telemedicine group saved $90.28/consult in travel and work expenses. 56% saved 2 hours/visit driving. 74% said telemedicine allowed family to be present for the visit. 11% would have otherwise.

When you aren’t feeling well, having a virtual doctor at your fingertips is critical. Telemedicine provides a way to have access to a medical professional while avoiding crowded doctor’s offices and hospitals filled with others who are sick. TELEMED 360 also provides members with prescription savings, discounted laboratory medical testing, reduced-cost vascular testing, an online personal health record and more.

What is included with telemedicine?

Telemedicine is a 24/7 resource for easy access to immediate online doctor’s visits via mobile app, online and by phone. Reducing healthcare costs by avoiding clinic and hospital visits, telemedicine also helps you avoid being around others who are visiting similar locations. In addition, medically necessary prescriptions can be sent directly to your local pharmacy.

What are the perks of the discount prescription plan?

Members have access to a discounted prescription drug program for generic and name-brand medications. Available at over 67,000 participating pharmacies nationwide, members can pay online and pick up at a local pharmacy or schedule home delivery.

How It Works:
1. Search the medication name on your prescription.
2. Select the dose and quantity prescribed.
3. Choose your savings option.
4. Pick up in pharmacy or request home delivery.

What lab coverage is included with TELEMED 360?

Members have access to efficient, affordable, and confidential medical laboratory testing. Lab tests normally ordered by your doctor are available for less than office prices and can be purchased online 24 hours a day. Simply fill out an online health profile to be approved by the online doctor for the lab requested. Results are available online once physician reviewed with an expert review option to identify risk factors and create a plan to move forward with your personal physician.

What diagnostic testing is covered?

TELEMED 360 helps control cost with savings on MRIs, PET and CT scans. Overhead, location and the number of scans per clinic help in determining the cost of diagnostic testing. The average PET scan cost in the United States is $5,750, though prices can range from $1,250 to $9,225. Research supports that a spinal MRI can cost anywhere from $1,000 to $5,000 while CT scans ranges from $270 to $5,000. Help control these costs with discounts provided through your TELEMED 360 membership.

MRI-MRI uses a strong magnetic field and radio waves to create detailed images of the organs and tissues.

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PET Scan- A positron emission tomography (PET) scan is an imaging test that checks for diseases in your body.

CT Scan-CT, or CAT scans, are special X-ray tests that produce cross-sectional images of the body.

Why is it important to manage and store my Personal Health Record (PHR)?

In the event of a medical emergency, it is important to have a secondary form of communicating your history to First Responders in the event you are incapacitated. The PHR system included with your TELEMED 360 membership provides a wallet card with instructions for access to your online profile. Storage options include emergency contacts, allergies, blood type, and other important medical history facts. This information is available 24/7 to First Responders.

Additional perks included in TELEMED 360 to support the above health-related benefits are:

Topical Vitamins-

Topical patch delivery systems are a great way to eliminate the need for pills, powders and liquids. Supplements are received through the skin directly into the system full of all-natural, high-quality vitamins, minerals and herbs with zero fillers, preservatives or artificial colors or flavors. Made in the USA and free shipping on every order, members receive a discount on individual, multiple product and subscription purchases.

The topical vitamin patch options available include:

Extreme Energy

Sound Sleep

Extreme Hangover Defense

Adult Multi + OMEGA-3

At Home Testing-

Receive convenient and confidential health testing from the comfort of your own home. Order the test you need to avoid sitting in a doctor’s office. Once received, you will activate your test online, collect the requested sample and return using a prepaid shipping label. Results are reviewed by a licensed physician and available in your secure online portal within two to five days. The four main categories of tests are:

Sexual Health

Women’s Health

Men’s Health

Wellness

Preventative Vascular Screening-

Members at risk for cardiovascular disease have access to a combination of four preventative vascular screenings that detect plaque buildup in the arteries. The purpose of each test is to identify those with subclinical disease at a time when lifestyle changes and medical management can make a difference. Board-certified physicians review all screening results and members can schedule a screening at their local community site.

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Non-invasive cardiovascular screenings included in this discount membership include:

Carotid Artery/ Stroke- detect plaque build-up in the major arteries of the neck which is the leading cause of stroke

Abdominal Aortic Aneurysm (AAA)- detect an enlargement of the abdominal aorta, the largest artery in the body

Peripheral Arterial Disease (PAD)- screen for lower extremity vascular disease, which is a significant risk factor for heart attack and stroke

Atrial Fibrillation- EKG to screen for a common heart arrhythmia, which also increases the risk for stroke

Discount Hearing-

With over 1,500 locations nationwide, members and their immediate family members (grandparents, parents, spouse and children) will receive a free hearing evaluation and discounts on the usual and customary retail price of any hearing instruments. With many types and styles to choose from, it is time to hear better, improve your life and stay connected.

With the abundance of benefits included in TELEMED 360 for $29.95/month, it’s an easy decision to sign up today. Please contact our American Online Benefits Group Agent or Member Services Team to receive more information at 214-389-9072.